Our services

  • Strategic & Operational Planning

    Confidis can guide your organization through the entire strategic planning process, from the development of mission and vision statements to completing an operational plan. We have extensive experience building consensus for the planning process at all levels, from board members to management and staff. Our assistance has served many hospices, state associations and community based non-profit organizations over the years.

  • Palliative Care Operations

    Wondering where to start with community-based palliative care services? Confidis can help with everything you need, from market analysis and service design, to budgeting and staffing plans. We can help design a community based palliative service designed for your market’s level of managed care penetration, with services tailored to support your agency’s business goals without creating an unsustainable money-losing financial burden.

  • Hospice Census Growth & Market Analysis

    Our analysis skills include hospice and palliative market analysis, feasibility analysis and facility right-sizing and planning. In addition to helping clients to identify market opportunities, we can facilitate internal operational planning processes that grow your program census. We can help guide a plan that engages middle management and sets measurable goals for achievement with realistic timelines and reporting procedures.

  • Interim Management

    Sometimes succession plans fail and changes need to be made at a moment’s notice. Our experienced executive resources have led large and small organizations, and are available to step in on an interim basis to provide a steady hand in the most difficult of transition periods.

  • Affiliations, Mergers & Acquisitions

    As consolidation continues to affect hospice and palliative providers, we have advised clients on potential hospice acquisitions and supported the due diligence process in several recent combinations. For nonprofits, Confidis consultants have supported multiple new affiliations and horizontal integrations. Hospital-to-hospice, hospice-to-hospice and even nursing home-to-hospice are all deals we’ve supported.

  • Operational Process Improvement

    Real change takes time, focus and a champion. Even when organizations know what needs to be done sometimes assessment reports will sit on a desk— either because there is “no time” or a lack of “buy in” from the people who need to effect thec hange. Confidis consultants can provide the bandwidth to assist senior leadership in implementing change acting as a project manager and or mentor to existing staff.

  • Hospice Facility Right-Sizing

    The level of compliance oversight of general inpatient level care has had a chilling effect on the use of hospice facilities. Our clients rely on us for frank and realistic advice about whether a market can sustain a hospice facility, and how best to utilize existing beds that struggle with low occupancy. We‘ve conducted numerous “right sizing” studies of existing inpatient facilities, and helped providers adjust staffing and bed capacity while valuing the prominence such facilities have within local communities as tangible symbols of service.

  • Home Health

    Many home health providers are in “survival mode” due to Medicare rate cuts, growth of Medicare Advantage and staffing shortages. Confidis consultants can help with gaining operational efficiencies, including preparing for value-based purchasing. Hospices who are also home health providers have an opportunity to enhance patient care coordination with an effective palliative care program and assessment of hospice appropriateness at home health intake.

  • Operational Assessment and Executive Mentoring

    Our team's decades of experience in managing and advising hospices gives us unique insight into the problems of provider executives. We can work with your leadership team to help in re-organizing and team-building efforts to increase the efficiency and effectiveness of your hospice. For investors acquiring new assets, we have helped evaluate existing management teams with constructive advice for managing hospice platforms going forward.